Frequently Asked Questions for
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General FAQ

Although we recommend use of WIFI for the best possible experience, it is not required to use our service. As long as your connection is 3G or 4G, then you should be fine. If you do experience connection issues then you could connect to WIFI.
Yes! Our service comes with a full satisfaction guarantee and couldn’t exist without happy customers. If you are unhappy with our service, for whatever reason, do not hesitate to contact our Customer Support team
All our physicians are well trained and licensed. We select the brightest and train them further to provide you the best possible experience.
If you’re unhappy with your Doctor, please feel free to contact our customer support team. They will definitely address all your issues and make you happy.
Your information is stored on our encrypted servers inside encrypted databases. Only strong-encryption APIs may access the data via our mobile application. Privacy is our top most priority and we ensure this with world class security.